Comparisons
Platform Comparisons
Head-to-head evaluations and category roundups based on real testing. We compare what matters for working support teams.
Comparison
Best Free Helpdesk Tools in 2026
What you actually get for $0, and where the walls are.
FreshdeskZoho DeskFyneDeskHubSpot Service HubJira Service ManagementosTicketSpiceworks
RW Rachel Whitfield Updated 2026-02-12
Comparison Zendesk vs Freshdesk: An Honest Comparison
Two heavyweights, different tradeoffs.
ZendeskFreshdesk
GN Garrett Nielsen Updated 2026-02-08
Comparison Best AI-Powered Support Platforms in 2026
Which AI features actually reduce ticket volume, and which are marketing fluff.
Intercom (Fin)Zendesk AIFreshdesk Freddy AIFyneDesk AI AssistHubSpot Breeze
CM Claire Maddox Updated 2026-02-14
Comparison Best Support Tools for Small Teams (Under 10 Agents)
You do not need an enterprise platform to deliver great support.
Help ScoutFyneDeskFreshdeskZoho DeskCrisp
RW Rachel Whitfield Updated 2026-01-30
Comparison Email-to-Ticket Systems Compared
How different platforms handle your most important support channel.
ZendeskFreshdeskHelp ScoutFyneDeskZoho DeskJira Service Management
TB Tyler Brennan Updated 2026-02-06